We are excited to announce that VivoAquatics/Blu has been named a finalist for Best Use of AI in Customer Service in the prestigious A.I. Awards! This recognition celebrates the groundbreaking innovation and customer-centric impact of our Blu AI technology in the commercial pool management industry.
Since its launch, Blu AI has successfully addressed significant operational and market challenges, helping us stand out in a competitive industry. Ensuring user adoption has been a key focus. Our team has provided robust training and support to ensure clients can fully integrate Blu AI into their workflows and realize its value.
System integration has also been a critical challenge, as Blu AI is designed to seamlessly connect with a variety of pool management systems. This adaptability has enabled us to cater to diverse client needs. Additionally, we’ve made ongoing updates to the system to ensure it evolves with new data and technologies, keeping it ahead of the curve.
In a highly competitive market, standing out requires more than great technology—it demands clear communication and delivering on client expectations. We’ve worked hard to ensure Blu AI’s benefits are tangible, providing exceptional customer service along the way.
Blu AI has demonstrated quantifiable success, with over 150 commercial pool facilities across the United States adopting the solution, reflecting a 30% growth in market adoption year over year. Our client retention rate remains high at 95%, with 98% of users reporting a positive experience.
Facilities using Blu AI and VivoPoint have reported a 5-15% reduction in labor costs, largely due to the automation of routine monitoring and management tasks. Client testimonials highlight Blu AI’s powerful impact, with one facility manager describing it as a "game-changer" and an operations director applauding its predictive maintenance capabilities.
As we continue on this exciting journey, we look forward to the announcement of the winners in October. Stay tuned for more updates, and thank you for your continued support of VivoAquatics/Blu!